![]() ![]() Even more devices and services have added official Alexa support by way of skills that help make that service or device take your verbal commands (e.g., "Alexa, tell Philips Hue to turn on the kitchen light"). The growing list includes devices like the Ecobee3 and lines from companies such as Honeywell, Insteon, Lifx, Nest, Philips Hue and Wink. Alexa can't connect to your smart home devicesĪmazon Echos support a long list of smart home appliances. For better results, connect your Echo device to your router's 5GHz channel.Īmazon also suggests keeping your smart speaker away from metal objects, microwaves, baby monitors and anything else that could cause interference with your Wi-Fi connection. Wait 20 seconds and plug both devices back into the wall. Try unplugging your Amazon Echo from the wall and rebooting your router. If this happens, the issue could be Wi-Fi related. ![]() When you're listening to music on your Amazon Echo, it can be frustrating when the song cuts out for a few seconds at a time. The music randomly cuts out on your Amazon Echo speaker Read also: The Real Cost of Setting Up an Amazon Alexa Smart Home We even found some quick and easy fixes to the most common Amazon Echo problems. We'll tell you what the different ring light colors mean, why your music randomly stops and other common problems we've noticed. So don't reset your Amazon Echo speaker yet. ![]() ![]() But we're here to help save time and energy - and headaches - figuring out what's wrong. You might expect Alexa to perform your voice commands without any hiccups, but that's not always the case in the world of smart tech and voice assistants, like Alexa. For instance, my Echo Show ( $34 at Amazon) will play the latest news instead of lullabies. And sometimes, it will even perform a different action than what you asked. If you have an Amazon Echo device, you've probably heard this phrase a lot - "I'm having trouble understanding right now." It's Alexa's way of letting you know that it cannot follow your voice commands for some particular reason. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. ![]()
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